Shipping Policy

At Initiative Era, each piece is custom-made with the utmost attention to detail. Please allow up to 4-6 weeks for the creation and delivery of your order. Once your order is ready, you will receive a shipping confirmation email with tracking information.

  • Production Time: Up to 4-6 weeks
  • Shipping Time: Varies by location, typically 5-10 business days

We ship worldwide and use reliable courier services to ensure your items arrive safely and promptly. Shipping costs will be calculated at checkout based on your delivery location.

Return Policy

Due to the bespoke nature of our products, all sales are final. We do not accept returns or exchanges as each item is made to order based on your specific requirements. We believe in the quality and craftsmanship of our products, and we are confident that you will love your custom-made pieces.

However, if your order arrives damaged or incorrect, please contact our customer service team within 7 days of receiving your order. We will work with you to resolve any issues as quickly as possible.

Thank you for your understanding and support of our custom-made fashion. We are committed to delivering high-quality, personalized products that you will cherish.